Regulatory aligned
Structured around BN 194 of 2017, the FAIS Act and applicable FSCA requirements.
Competence · evidence · confidence
Class of business and CPD.
Role-based training, annual planning and verified records that keep your people competent and your FSP inspection-ready.
Role based
Requirements mapped for Key Individuals, representatives and supervised staff.
Time bound
Clear cycles, appointment deadlines and progress tracking.
Evidence driven
Verifiable competence records prepared for oversight and inspection.
Two obligations · one competence system
Know what applies—and when.
CoB establishes product-category competence. CPD keeps knowledge current through an annual cycle. RCC helps you plan, track and evidence both.
Class of Business training
Build the foundational product knowledge the role requires.
What is it?
General, foundational knowledge of financial-product classes and subclasses, including insurance, investments and pension-fund benefits.
Who must complete it?
- Key Individuals: for the classes they manage or oversee.
- Representatives: for the product subcategories in which they render services.
- Limited exemptions may apply to specified product subcategories.
Timeframes
- Standard representatives: before rendering services in the applicable class.
- Supervised representatives: within the applicable supervised-competence timeframe.
Continuous Professional Development
Keep competence current and your annual evidence complete.
CPD cycle
The annual CPD cycle runs from 1 June to 31 May of the following year.
Minimum CPD hours
Business scopeMinimum
A single subclass within one class of business6 hours
Multiple subclasses within one class of business12 hours
Multiple classes of business18 hours
Mid-cycle appointments
Required hours may be calculated proportionately for the remaining portion of the cycle when a person enters the cycle mid-year.
Supervised representatives
The CPD start point depends on the representative’s competence status and date of first appointment. We map the applicable date before hours are planned.
Annual competence records
Strong records make competence visible and defensible.
FSP obligations
- Adopt a CPD policy and annual training plan.
- Conduct role-based knowledge-gap assessments.
- Respond to skills gaps, regulatory change and market developments.
Competence register
- Qualifications and applicable regulatory-exam evidence.
- CoB and product-specific training certificates.
- Verifiable CPD certificates and completed hours.
Deadlines & retention
- Reconcile evidence promptly after the annual cycle closes.
- Retain competence and CPD evidence for the prescribed period.
How RCC supports you
A practical operating rhythm for ongoing compliance.
Pre-cycle review
MayReview CPD plans and confirm that each affected person is enrolled with an appropriate provider.
Mid-cycle audit
NovemberReview progress logs across KIs and representatives before shortfalls become last-minute findings.
Post-cycle verification
JuneCollect and verify certificates, update the competence register and confirm total hours.
Compliance reporting
OngoingReport completion, exceptions and remedial actions through the FSP’s compliance reporting cycle.
Competent people.Compliant business.
We help you plan, track and evidence competence so your team stays current and your business stays ready for scrutiny.
RCC provides guidance, planning and compliance support. Where formal training or verification must be delivered by an appropriately accredited provider, we help you coordinate and retain the required evidence.