TCF
Embedding Treating Customers Fairly in a Small FSP
TCF is not a policy on a shelf. How a small FSP can embed the six outcomes into its culture, product decisions and files, with the evidence the FSCA expects to see.
Read article 路 6 minCompliance & monitoring
Compliance monitoringOngoing FAIS, FICA and NCA monitoring, plus outsourced compliance officer services.FICA implementationRMCP drafting, AML and CFT measures, inspection readiness.Governance frameworksInternal controls and regulatory readiness that survive scrutiny.Licensing & registration
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RE exam trainingRE1 and RE5 preparation across four dedicated sessions.Industry trainingFAIS, FICA, TCF, POPIA and conflict of interest.Class of business and CPDMeet annual competence requirements with verified records.Not sure where to start
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FICA
From RMCP to goAML, a step-by-step overview of FICA obligations, customer due diligence and record-keeping that stands up to scrutiny.
The amendments to Schedule 1 of the Financial Intelligence Centre Act that took effect in December 2022 brought a wide group of businesses into the accountable institution net: legal practitioners holding trust accounts, property practitioners, motor vehicle dealers, dealers in high-value goods, crypto asset service providers, trust and company service providers and others. Many were previously reporting institutions with a single cash-threshold duty, or had no FIC obligations at all. This guide sets out what the Act now requires of them, in the order a business should tackle it.
Schedule 1 lists the activities, not the industries. A motor dealer is caught when it deals in motor vehicles; a dealer in high-value goods is caught when it receives payment of R100 000 or more for a transaction in such goods. An attorney is caught as a legal practitioner as defined in the Legal Practice Act. Confirm the item that applies to you and keep a short note of the reasoning. It is the first thing an inspector asks.
Section 43B requires every accountable institution to register with the Centre, which is done on the goAML portal. Registration gives you the organisation ID under which every report is filed, and it must be kept current when the compliance officer or the business details change. Registration is free; failing to register is an offence.
Section 42A requires the board or senior management to appoint a person with sufficient seniority and authority to ensure compliance, usually called the compliance officer. In a small firm that is often a director or partner. The appointment should be minuted, and the person's duties written down.
Section 42 is the heart of the Act. The RMCP must set out how the institution identifies, assesses, monitors, mitigates and manages its money laundering, terrorist financing and proliferation financing risk. It is not a template to be bought. An RMCP must describe:
The FIC's Guidance Note 7 on customer due diligence is the reference text. RCC's FICA implementation service drafts the RMCP from a risk assessment of your actual business rather than a generic model.
Section 21 requires you to establish and verify the identity of every client before a business relationship is established or a single transaction concluded, and to understand the nature and purpose of the relationship. Section 21B extends this to beneficial owners. The practical questions are: what documents do you collect, who checks them, where is the evidence filed, and what happens when a client will not comply (the Act says you may not proceed, and must consider whether to report).
Every client is screened against the United Nations Security Council sanctions lists published by the Centre. A match is prohibited and reportable. Every client is also assessed for prominent influential person status and assigned a risk rating under your RMCP. Enhanced due diligence applies to high-risk clients: senior management approval, source of funds and wealth, and closer monitoring.
Four reports matter to most newly designated institutions:
All reports go through goAML. Keep a record of every report and its reference number.
Sections 22 to 24 require client identification records and transaction records to be kept for at least five years from the end of the relationship or the date of the transaction. The records may be electronic, but they must be retrievable within a reasonable time.
Section 43 requires ongoing training of employees on the Act and on the institution's RMCP. Attendance registers and the material used are evidence; a once-off induction is not. RCC runs FICA and RMCP awareness training with the records an inspector expects.
The Centre and the supervisory bodies inspect under section 45B, and administrative sanctions under section 45C run to R10 million for a natural person and R50 million for a legal person. The sanctions published in recent years share a pattern: no RMCP, an RMCP that was never implemented, no screening, no training records. Each of the nine steps above closes one of those findings.
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